Amazing customer service and fast results. An honest and truthful company that tells you what is wrong and how they can help you. Saved us when the air went out and it was near 90 degree tempts in only a couple hours. HIGHLY recommend!
- Courtney M.
I read all the reviews and hoped if I called I would have a great experience also. The reviews were accurate, I am so glad I went with Grand Rapids Heating and Cooling. Travis is an honest guy with great customer service. I will be calling GRHC for all my future maintenance and repair service.
- Brian O.
Travis was great! Texted 1/2 before arriving, arrived on time, diagnosed problem and had it fixed within an hour! He even cleaned and vacuumed out the inside of the burner area of our boiler! Thanks Travis and GR Heating and Cooling. Will use them in the future for any HVAC needs and would definitely recommend them! Made the appointment on their website and received an e-mail confirm back.
- Kevin L.
I was thankful for Travis coming and fixing our air conditioner today. It was after hours when he came over and was done in a relatively quick time period. He came recommended by friends and neighbors. It was affordable too and I felt like he was a real, true blue, hard worker. Trustworthy. We appreciate you. Thank you.
- Robin O.
Great and timely service. Man who showed up Brett. Gave us the best service and detailed explanation step by step of everything that he was doing and was going to do or troubleshoot. The woman I spoke to on the phone very professional and very happy to help and direct the situation I had. My family very very much appreciated the time and effort that they took to make it all work. Thank you.
- Tim W.
I wanted to extend my sincerest thanks and 5 star recommendation to Travis at Grand Rapids Heating and Cooling. My air conditioner recently failed and I booked a service call for repair. Travis was prompt to the appointment, efficiently tested the system, and clearly defined what the problem was and what my options were for repair or replacement. Our HVAC system was over 23 years old so we decided to go with a full system replacement. Travis expertly advised us in an easy to understand manner on the equipment options we had to choose from, the differences between them, and the replacement process. The pricing was more than fair and he even beat quotes that we received 3 years ago. Once we decided on the equipment, we scheduled the install and it went exactly as how he described during the consultation. The work was outstanding and Travis kept and left a very clean job site. Once completed, Travis walked me through the entire system and everything that was done during the replacement. There were also rebates from Gas and Electric companies which Travis is processing for us. If you need a system replacement, or even just a repair, you owe it to yourself to call Grand Rapids Heating and Cooling.